Sabina Chang
About Sabina Chang
Sabina Chang serves as the Operations Manager for AXA XL in Canada, where she has worked since 2014. With a background in project coordination and underwriting analysis, she focuses on continuous improvement and team development to enhance operational efficiency.
Work at AXA XL
Sabina Chang has served as Operations Manager Canada at AXA XL since 2014. In this role, she focuses on enhancing operational efficiency and implementing a viable operating model that integrates technology, people, and processes. Her responsibilities include managing underwriting support staff across four Canadian offices, ensuring that service, timeliness, productivity, and quality goals are met. She acts as a change agent, driving continuous improvement initiatives within the organization.
Previous Experience at Catlin Canada
Before her current role, Sabina Chang worked at Catlin Canada as a Senior Underwriting Business Analyst from 2011 to 2013. During her tenure, she contributed to underwriting processes and supported business analysis efforts, enhancing the overall operational framework within the company.
Experience at Hudson's Bay Company
Sabina Chang's career includes a position at Hudson's Bay Company, where she worked as a Project Coordinator from 2006 to 2007. She also held roles as a Management Trainee and HR & Customer Service Manager from 2005 to 2006. These experiences provided her with foundational skills in project management and customer service.
Education and Expertise
Sabina Chang holds a Master of Business Administration (MBA) from the Schulich School of Business at York University, which she completed from 2008 to 2009. She also earned a Bachelor of Business Administration with a focus on Marketing and Finance from York University, graduating in 2005. Her educational background supports her expertise in operations management and business analysis.
Coaching and Team Development
In her role at AXA XL, Sabina Chang provides coaching, mentoring, and development opportunities for her staff. She focuses on enhancing team performance and fostering growth within her team, ensuring that they are equipped to meet the demands of their roles effectively.