Sarah Cowen
About Sarah Cowen
Sarah Cowen is a Senior Manager specializing in Change, Process, and Continuous Improvement at AXA XL, with extensive experience in translating business needs into technical requirements. She has held various managerial roles across multiple organizations, focusing on operational efficiency and strategic objectives.
Work at AXA XL
Sarah Cowen has been employed at AXA XL as a Senior Manager in Change, Process, and Continuous Improvement since 2022. In this role, she focuses on enhancing operational processes and implementing change initiatives within the organization. Her responsibilities include translating business needs into technical requirements and fostering cross-functional collaboration to achieve strategic objectives.
Professional Background
Sarah Cowen has a diverse professional background with extensive experience in operational efficiency and continuous improvement. She has held various roles in notable companies, including Director of Productivity and Efficiency at Specsavers, Continuous Improvement Manager at O2 (Telefónica UK), and Operations and Efficiency Manager at TJX Europe. Her career spans multiple positions at TK Maxx, where she progressed from Store Manager to Operations Business Partner.
Education and Expertise
Sarah Cowen completed her secondary education at Woodlands School, achieving 10 GCSEs between 1988 and 1993. She furthered her education at Palmers College, where she obtained 3 A-levels from 1993 to 1995. Additionally, she studied at 100% Effective Training, earning a Green Belt in Lean Six Sigma from 2011 to 2012, which enhances her expertise in process improvement methodologies.
Achievements in Continuous Improvement
Throughout her career, Sarah Cowen has demonstrated a strong ability to implement continuous improvement initiatives. She has been involved in testing new initiatives through proof of concepts and pilots, leading to full-scale rollouts when appropriate. Her experience includes managing workforce activities and establishing Best Standard Practices across various organizations.
Roles in Retail Management
Sarah Cowen has held multiple management positions within the retail sector. She worked as a Store Manager at Laura Ashley and TK Maxx, where she developed her skills in operations and team leadership. Her roles have included Deputy General Manager and Assistant Manager at TK Maxx, where she contributed to operational efficiency and customer service excellence.