Shafi Ali
About Shafi Ali
Shafi Ali is a Reinsurance Claims Adjuster based in London, England, with a background in customer service and business economics. He has worked in the insurance industry since 2020 and previously held a sales advisor position for four years.
Work at AXA XL
Shafi Ali currently serves as a Reinsurance Claims Adjuster, a position he has held since 2020 in London, England. In this role, he collaborates with colleagues both locally and globally to enhance processes and add value to the organization. His responsibilities include managing claims and ensuring effective communication with clients and team members.
Previous Experience in Reinsurance
Before his current role, Shafi Ali worked as a Trainee Reinsurance Claims Adjuster from 2018 to 2020 in London, United Kingdom. This two-year experience provided him with foundational knowledge in reinsurance claims management, preparing him for his subsequent position.
Education and Expertise
Shafi Ali studied at Birmingham City University, where he earned a Bachelor of Arts with Honours in Business Economics. He also holds a Certificate in Insurance (Cert CII) from the Chartered Insurance Institute, which demonstrates his commitment to professional development in the insurance sector.
Background in Customer Service
Prior to his career in reinsurance, Shafi Ali worked as a Sales Advisor at Dixons Carphone from 2014 to 2018 in Oxfordshire. This four-year experience in retail equipped him with strong customer focus and effective communication skills, which he applies in his current role.
Collaboration and Communication Skills
Shafi Ali is recognized for his friendly and open approach to work. He facilitates effective communication with colleagues and clients, which is essential for collaboration in the fast-paced environment of reinsurance. His ability to engage with various stakeholders contributes to continuous improvement in processes within his team.