Shiva Gulati
About Shiva Gulati
Shiva Gulati is an Associate Consultant with extensive experience in account management and technical support. He has worked at Shakti Consultants and Convergys, and has been with Axa XL since 2016.
Work at AXA XL
Shiva Gulati has been employed at AXA XL, a division of AXA, since 2016. In the role of Associate Consultant, he has accumulated eight years of experience. His responsibilities include providing consulting services that align with the company's objectives, contributing to various projects, and supporting the overall operational efficiency of the organization.
Current Role at Shakti Consultants
Shiva Gulati has served as an Account Manager at Shakti Consultants in India since 2013. Over the course of eleven years, he has managed client accounts, ensuring the delivery of services that meet client needs. His role involves maintaining client relationships and overseeing project execution to achieve desired outcomes.
Experience at Convergys
Since 2015, Shiva Gulati has worked at Convergys as a Technical Support Supervisor in Cincinnati, Ohio. With nine years of experience in this position, he oversees technical support operations, ensuring that customer inquiries are addressed effectively. His role involves managing a team and implementing strategies to enhance customer satisfaction.
Education and Expertise
Shiva Gulati completed his Master of Business Administration at the Delhi Institute of Advanced Studies from 2011 to 2013. This two-year program equipped him with advanced knowledge in business management, enhancing his skills in strategic planning and operational management, which he applies in his current roles.
Internship Experience
In 2012, Shiva Gulati undertook an internship at India Infoline Ltd for one month in Bombay, Maharashtra, India. This experience provided him with foundational insights into the financial services sector, contributing to his professional development and understanding of industry dynamics.