Steven D Smith
About Steven D Smith
Steven D Smith is a Credit Control Analyst at AXA XL, where he has worked since 2020. He has extensive experience in customer account management, having previously held positions at Willis, Flow Energy UK, and Haven Power in Ipswich, United Kingdom.
Current Role at AXA XL
Steven D Smith has been employed as a Credit Control Analyst at AXA XL since 2020. In this role, he is responsible for managing credit control processes and ensuring timely payment collections. AXA XL is a division of AXA, known for its global insurance and risk management services. Smith's position involves analyzing accounts and collaborating with clients to maintain financial accuracy.
Previous Experience in Customer Account Management
Prior to his current role, Steven D Smith held positions that focused on customer account management. He worked at Willis from 2005 to 2010 as a Customer Account Manager in Ipswich, where he managed client accounts and addressed customer needs. Following this, he served as a Customer Account Manager at Flow Energy UK from 2014 to 2019, continuing to build his expertise in customer relations.
Experience in Customer Service
From 2011 to 2014, Steven D Smith worked at Haven Power as a Customer Service Advisor in Ipswich. In this role, he provided support to customers, resolving inquiries and ensuring satisfaction. His experience in customer service laid the foundation for his subsequent roles in account management.
Educational Background
Steven D Smith attended The Notley High School in Braintree, Essex, from 1980 to 1985. His education during these formative years contributed to his foundational skills and knowledge, which he later applied in his professional career.