Tony Dorogi Lawrence
About Tony Dorogi Lawrence
Tony Dorogi Lawrence is a DSS Engineer at AXA XL, where he has worked since 2011. He has a background in Film, Audio and Print Production, as well as Information Technology, and has contributed to various projects aimed at improving service levels and integrating mobile services.
Work at AXA XL
Tony Dorogi Lawrence has been employed at AXA XL since 2011, serving as a DSS Engineer. In this role, he provides specialized support to a select group of employees, ensuring their technology needs are met efficiently. He collaborates closely with service management on various projects that extend beyond standard deskside support, contributing to the overall operational effectiveness of the organization.
Education and Expertise
Tony studied at the University of West London, where he earned a National Diploma in Film, Audio and Print Production from 1999 to 2001. He also attended The Open University, obtaining a Certificate in Information Technology in 2004. His educational background equips him with a diverse skill set applicable to his current role in technology support and engineering.
Background
Before joining AXA XL, Tony worked at Fujitsu/Nokia Siemens Networks as a Campus Engineer from 2009 to 2011. His experience in this position provided him with valuable insights into engineering and support services, which he has applied in his current role at AXA XL. His career trajectory reflects a consistent focus on technology and support services.
Achievements
Tony has contributed to significant projects at AXA XL, including the design and implementation of a Lean Six Sigma project aimed at enhancing SLA attainment across all XL Catlin sites. He has also been involved in the migration of mobile service providers as part of company integration projects and played a key role in transitioning corporate mobile devices from Blackberry to iPhone.