Keith Robertson
About Keith Robertson
Keith Robertson is an ITIL Change Management Analyst at Axelon Services Corporation, where he has worked since 2017. He has extensive experience in the telecommunications industry, having held various positions at Verizon Wireless over a span of 20 years.
Work at Axelon Services
Keith Robertson has been employed at Axelon Services Corporation as an ITIL Change Management Analyst since 2017. His role involves overseeing change management processes to ensure smooth transitions within IT services. He operates from Riverwoods, Illinois, and has contributed to the organization for seven years.
Education and Expertise
Keith Robertson studied at Southeast Community College, where he earned an Associate's degree from 1983 to 1985. He later attended Lewis University, achieving a Bachelor of Arts degree from 2011 to 2016. His educational background supports his expertise in IT service management and change management.
Previous Employment at Verizon Wireless
Keith Robertson worked at Verizon Wireless for a total of 18 years in various roles. He served as a Systems Analyst III and Technical Lead from 2005 to 2013. Prior to that, he held positions including Senior Regional Engineer in Cellular Network Engineering from 1988 to 1990, Provisioning Application Support Supervisor from 1996 to 2005, and Cellular Network Operations Engineer from 1985 to 1988. His extensive experience at Verizon Wireless has shaped his career in telecommunications.
Current Role at Windstream Communications
Since 2018, Keith Robertson has worked as a Consultant in Process Development at Windstream Communications. He has been involved in developing and refining processes to enhance operational efficiency in Chicago, Illinois, contributing to the organization for six years.