Parag Deshpande
Head Of Complaints Management Digital Servicing, & Group Cx @ Axis Bank
About Parag Deshpande
Parag Deshpande serves as the Head of Complaints Management Digital Servicing and Group CX at Axis Bank, where he has successfully reduced gross and net complaints by 52% and 41%, respectively. With a diverse background in business development and operations across various companies, he has implemented significant improvements in customer engagement and operational efficiency.