Akash Bharadia

Akash Bharadia

Customer Experience & Digital Transformation Lead Global Cyber & Technology @ Axis Capital

About Akash Bharadia

Akash Bharadia serves as the Customer Experience & Digital Transformation Lead for Global Cyber & Technology at AXIS Capital, a position he has held since 2021. He has extensive experience in the cyber insurance sector, having previously worked as a Technology Specialist at AXIS and in various roles within the organization since 2014.

Work at AXIS Capital

Akash Bharadia has been serving as the Customer Experience & Digital Transformation Lead for Global Cyber & Technology at AXIS Capital since 2021. In this role, he focuses on enhancing customer interactions and driving digital transformation initiatives within the organization. Prior to this position, he worked at AXIS Capital in various capacities, including Technology Specialist for Cyber Insurance from 2017 to 2021 and Service Desk Analyst from 2014 to 2015. He also held the position of End User Computing & VIP Support Manager from 2015 to 2017, contributing to the company's technological advancements and customer support strategies.

Education and Expertise

Akash Bharadia's educational background includes studying at Farnborough Sixth Form College from 2010 to 2012. He also attended Licensed Victuallers' School from 2005 to 2010. His academic experiences have equipped him with a foundation in technology and project management, which he has applied throughout his career in various roles, particularly in the cyber insurance sector.

Background

Before joining AXIS Capital, Akash Bharadia worked as a Project Engineer at the NHS in Northampton from 2012 to 2013. This role involved managing projects within the healthcare sector, providing him with valuable experience in project management and engineering. His career at AXIS Capital began with a position as a Service Desk Analyst, where he supported IT services and user needs.

Career Progression

Akash Bharadia's career at AXIS Capital reflects a steady progression through various roles. He transitioned from a Service Desk Analyst to End User Computing & VIP Support Manager, and then to Technology Specialist in Cyber Insurance. Each role contributed to his expertise in customer experience and digital transformation, culminating in his current leadership position focused on global cyber and technology initiatives.

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