Carol Chavers
About Carol Chavers
Carol Chavers serves as the Innovation Lead at AXIS Capital in Chicago, Illinois, a position she has held since 2021. With extensive experience in underwriting and project management, she has previously worked in leadership roles at Zurich North America, CNA Insurance, and Cincinnati Financial.
Work at AXIS Capital
Carol Chavers has served as the Innovation Lead at AXIS Capital since 2021. In this role, she focuses on driving innovative solutions within the company, contributing to its strategic goals. Based in Chicago, Illinois, she has been instrumental in implementing new practices that enhance operational efficiency and client satisfaction.
Previous Experience in the Insurance Industry
Before joining AXIS Capital, Carol Chavers held various positions in the insurance sector. She worked at Zurich North America as VP - Underwriting from 2005 to 2012 and later as PACE Business Lead from 2012 to 2014. She also served as AVP Underwriting Policy at CNA Insurance from 2014 to 2018 and as Vice President - Small Business at Cincinnati Financial from 2018 to 2021. Her extensive experience spans over two decades in underwriting and business management.
Education and Expertise
Carol Chavers earned her Master of Project Management (MPM) from the Keller Graduate School of Management of DeVry University, completing her studies from 2002 to 2005. Earlier, she obtained a Bachelor of Arts in English from Utica College of Syracuse University, where she studied from 1971 to 1975. Her educational background supports her expertise in project management and strategic planning.
Achievements in Underwriting and Project Management
Throughout her career, Carol Chavers has achieved significant results in underwriting and project management. She successfully reduced the liability loss ratio by 17 points through a strategic plan and training program. Additionally, she implemented Lean practices in a major business unit, improving quality and on-time delivery. Her management of strategic programs with a combined budget of $9,300,000 led to a 30% increase in clients within eight months.
Contributions to Product Development
Carol Chavers has contributed to the development of market-leading products that increased sales by 15%. She established a new cross-functional team process for product development, enhancing collaboration and efficiency within her teams. Her initiatives have played a crucial role in driving business growth and innovation in the organizations she has worked with.