Chanakya Sriteja
About Chanakya Sriteja
Chanakya Sriteja serves as the EUC and Collaboration Lead at AXIS Capital, bringing extensive experience in IT service management and incident management. He has held various roles in prominent companies, including Wipro and Cognizant Technology Solutions, and holds an ITIL V3 2011 foundation certification.
Work at Axis Capital
Chanakya Sriteja currently serves as the EUC and Collaboration Lead at Axis Capital, a position he has held since 2022 in Alpharetta, Georgia. Prior to this role, he worked as an End User Computing Onsite Specialist at the same company from 2020 to 2021. His responsibilities include overseeing end-user computing environments and enhancing collaboration tools to improve operational efficiency.
Previous Experience in IT Services
Chanakya Sriteja has a diverse background in IT services, having worked at several prominent companies. He was a Senior Process Executive at Cognizant Technology Solutions from 2009 to 2011 in Chennai, India. He also held positions at Wipro, serving as a System Administrator from 2011 to 2014 and later as a Senior System Administrator from 2015 to 2020 in Alpharetta, GA. His experience includes a six-month tenure as a System Administrator at Wipro in 2014.
Education and Expertise
Chanakya Sriteja holds a Bachelor of Engineering degree in Electronics and Communication Engineering from Anna University, where he studied from 2004 to 2008. He has obtained the ITIL V3 2011 foundation certification, which signifies his understanding of IT service management best practices. His expertise includes Incident Management, Change Management, and Mobile Device Management, as well as proficiency in Avaya Administration.
Skills in Incident and Change Management
Chanakya Sriteja is experienced in Incident Management, focusing on restoring normal service operations to minimize business impact. He is also proficient in Change Management, which involves managing changes to IT services and infrastructure in a structured manner. These skills are critical for maintaining operational continuity and enhancing service delivery within organizations.
Technical Support Experience
Before his roles in end-user computing and system administration, Chanakya Sriteja worked as a Technical Support Executive at Sutherland Global Services from 2008 to 2009 in Chennai, India. This early experience contributed to his foundational knowledge in IT support and customer service, which has been beneficial throughout his career.