Edward Gougelmann
About Edward Gougelmann
Edward Gougelmann serves as the Vice President and Head of Infrastructure Operations at AXIS Capital, where he has worked since 2008. He has extensive experience in IT operations and management, having previously held roles at Sterling Commerce and HP.
Work at AXIS Capital
Edward Gougelmann has served as Vice President and Head of Infrastructure Operations at AXIS Capital since 2008. His role encompasses overseeing the infrastructure operations, including the management of data center services and computer tower operations. He has been instrumental in outsourcing IT services, managing the Request for Proposal (RFP) process, and negotiating contracts. Gougelmann's leadership has contributed to the successful transition and stabilization of systems within the organization.
Previous Experience at Sterling Commerce and HP
Prior to his tenure at AXIS Capital, Gougelmann worked at Sterling Commerce, an AT&T company, as Integration Team Lead and Systems Engineer from 1997 to 2000. He then joined HP, where he held the position of Microsoft Systems Engineering Manager from 2000 to 2008. In these roles, he developed expertise in systems integration and engineering, which he later applied in his current position.
Education and Expertise
Edward Gougelmann earned a Bachelor of Science degree in Computer Information Systems from Georgia State University. His educational background provides a strong foundation for his extensive experience in IT infrastructure and operations management. Gougelmann's expertise includes systems engineering, project management, and IT service management.
Achievements and Contributions
Gougelmann was recognized as the AXIS Information Technology Most Valuable Player in 2009. His contributions include implementing the Cisco Unified Computing System as a new compute standard and completing infrastructure and application migrations for two acquired companies. He also spearheaded the implementation of Turbonomics, achieving significant cost savings in licensing for Microsoft and VMware.
Involvement in Change Management
As a member of the Change Advisory Board, Gougelmann plays a critical role in reviewing production changes to ensure successful implementations and minimize disruptions. He is actively involved in IT Service Management (ITSM) processes, including incident, problem, demand, and capacity management, which are essential for maintaining operational efficiency.