Harpreet Singh
About Harpreet Singh
Harpreet Singh is an EUC Onsite Support Specialist at AXIS Capital, where he has worked since 2020. He has a background in system administration and technical support, with experience at several companies including Enterprise Solutions Inc. and Wipro Limited.
Current Role at Axis Capital
Harpreet Singh currently serves as an EUC Onsite Support Specialist at Axis Capital, a position he has held since 2020. In this role, he provides technical support for end-user computing, focusing on corporate phones, including both iPhone and Android devices. His responsibilities also encompass supporting various software applications, such as Outlook and Microsoft Office, ensuring that users have the necessary tools for productivity. Singh's expertise extends to managing Citrix XenApp and VC/Audio conferencing systems, which are critical for seamless communication within the organization.
Previous Experience in IT Support
Prior to his current role, Harpreet Singh accumulated significant experience in IT support. He worked at Wipro Limited as a System Administrator from 2016 to 2020, where he managed various systems and provided technical support. Before that, he served as a System Administrator at Enterprise Solutions Inc. for one year in 2015. Additionally, he briefly worked as a Datacenter Technician at Royal Communications Consultants in 2015. This diverse background has equipped him with a solid foundation in system administration and technical support.
Education and Expertise
Harpreet Singh studied at Technical Career Institutes, where he earned an Associate’s Degree in Network and System Administration from 2012 to 2014. This educational background provided him with essential knowledge and skills in managing network systems and administration. His technical expertise includes managing systems with administrator rights, such as Active Directory, Landesk, Symantec encryption server, Mobile Device Management (MDM), Citrix, Polycom, and WebEx Systems. This skill set supports his current role and enhances his effectiveness in providing IT support.
Technical Skills and Proficiencies
Harpreet Singh possesses strong technical skills that are crucial for his role as an EUC Onsite Support Specialist. He is proficient in supporting corporate mobile devices, including both iPhone and Android platforms. His experience extends to software applications like Outlook and Microsoft Office, where he assists users in navigating and troubleshooting issues. Furthermore, he has expertise in supporting Citrix XenApp and audio/video conferencing systems, which are essential for facilitating communication and collaboration within Axis Capital.