Kalpi Shah

Kalpi Shah

Senior Claims Operations Analyst @ Axis Capital

About Kalpi Shah

Kalpi Shah is a Senior Claims Operations Analyst at AXIS Capital, where she has worked since 2020. She previously held positions at the Financial Services Authority and Brit Insurance, accumulating over a decade of experience in claims analysis.

Current Role at AXIS Capital

Kalpi Shah serves as a Senior Claims Operations Analyst at AXIS Capital. She has held this position since 2020. In this role, she is responsible for overseeing claims operations, ensuring efficient processing and management of claims. Her work contributes to the overall effectiveness of the claims department, aligning with the company's objectives in the insurance sector.

Previous Experience in Insurance Analysis

Before joining AXIS Capital, Kalpi Shah worked at Brit Insurance as a Claims Performance Analyst from 2013 to 2020. During her seven years in this role, she focused on analyzing claims performance metrics and improving operational efficiency. Prior to that, she was employed at the Financial Services Authority as an Insurance Analyst from 2011 to 2013, where she gained foundational experience in the insurance industry.

Education at The University of Manchester

Kalpi Shah studied at The University of Manchester. Her educational background has provided her with a solid foundation in analytical skills and knowledge relevant to the insurance industry. This academic experience supports her professional roles and responsibilities in claims operations.

Career Progression in Claims Operations

Kalpi Shah has demonstrated a clear career progression in claims operations within the insurance sector. Starting as an Insurance Analyst, she transitioned to a Claims Performance Analyst role, and now serves as a Senior Claims Operations Analyst. This trajectory reflects her growing expertise and commitment to the field.

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