Leonard Vincy Le
About Leonard Vincy Le
Leonard Vincy Le serves as an End User Computing Technical Lead at Axis Capital, where he has worked since 2014. He has extensive experience in technical support and desktop management, having previously held roles at Sutherland Global Services and Wipro Technologies.
Work at Axis Capital
Currently, Leonard Vincy Le serves as the End User Computing Technical Lead at Axis Capital, a position he has held since 2014. In this role, he is responsible for managing and enhancing end user computing environments. His responsibilities include requirement gathering and analysis for new enhancements, as well as coordinating and collating status and issues from multiple locations. He also provides performance analysis to establish Service Level Agreements, which help mitigate engagement risks.
Experience at Wipro Technologies
Leonard Vincy Le has been working at Wipro Technologies as a Technical Lead since 2010. In this role, he has accumulated over 14 years of experience in managing technical support and end user computing solutions. His expertise includes remote desktop management and desktop patch management using LANDesk. He is also responsible for providing reports to management, ensuring effective communication of status and issues across the organization.
Previous Role at Sutherland Global Services
Leonard Vincy Le worked at Sutherland Global Services from 2006 to 2010. He initially served as a Technical Support Engineer for two years, followed by a promotion to Senior Technical Support Engineer, where he worked for another two years. During his time at Sutherland, he gained valuable experience in technical support and customer service, which laid the foundation for his subsequent roles in end user computing.
Education and Expertise
Leonard Vincy Le completed his education at Corley Higher Secondary School. He has developed expertise in various technical areas, including antivirus administration using Symantec Endpoint Protection. He specializes in managing and deploying desktop imaging and deployment architecture, which is essential for maintaining efficient end user computing environments.