Michael J. Grimaldi
About Michael J. Grimaldi
Michael J. Grimaldi serves as the VP, Business Services Support Lead at AXIS Capital, where he oversees Desk Side Support and Executive VIP support functions. With over 18 years of experience in systems and process analysis, he has a strong background in IT Relationship Management and has held various leadership roles in the industry.
Work at AXIS Capital
Michael J. Grimaldi serves as the Vice President, Business Services Support Lead at AXIS Capital. He has held this position since 2009, contributing to the organization for over 15 years. In this role, he leads Desk Side Support and Executive VIP support functions. Grimaldi has played a significant role in implementing a new 24x7 IT Service Desk, which is part of AXIS' Infrastructure Technology Outsourcing model. His leadership in these areas supports the operational efficiency and service quality within the company.
Previous Experience at XL Global Services
Before joining AXIS Capital, Michael J. Grimaldi worked at XL Global Services for seven years, from 2000 to 2007. During his tenure, he held the position of Vice President, Global IT Relationship Manager. Following this role, he served as Vice President, Senior Business Process Consultant from 2007 to 2009. His experience at XL Global Services provided him with valuable insights into IT relationship management and business process consulting.
Educational Background
Michael J. Grimaldi studied at Manhattan College, where he earned a Bachelor of Science degree in Finance and Computer Information Systems (CIS) from 1986 to 1990. He later returned to Manhattan College to pursue a Master of Business Administration (MBA) with a focus on Management Information Systems (MIS) from 1993 to 1996. His educational background has equipped him with a strong foundation in finance and technology.
Career at Federal Reserve Bank of New York
Grimaldi began his career as an Operations Analyst at the Federal Reserve Bank of New York, where he worked from 1990 to 1996. This six-year experience provided him with a solid grounding in operations and analytical processes within a major financial institution. His role at the Federal Reserve contributed to his understanding of corporate legal and compliance matters.
Expertise in IT Relationship Management
Michael J. Grimaldi specializes in IT Relationship Management and has over 18 years of experience in systems and process analysis and design. His expertise extends to Corporate Legal and Compliance, as well as Treasury. Grimaldi's skills in these areas have been instrumental in enhancing organizational processes and ensuring compliance with industry standards.