Michelle Smith Miller
About Michelle Smith Miller
Michelle Smith Miller is an Underwriter Service Associate at AXIS Capital, where she has worked since 2017. She has a diverse work history that includes roles in underwriting, administration, and customer service across various organizations in the Greater Chicago Area.
Work at AXIS Capital
Michelle Smith Miller has been employed at AXIS Capital as an Underwriter Service Associate since 2017. In this role, she supports underwriting teams by ensuring proper documentation in imaging files for policy servicing requests. She also processes endorsements and premium adjustments as part of the endorsement process. Her responsibilities include requesting and processing inspection reports for specific locations as required. Michelle has contributed to various special projects and provides backup support to other team members within the organization.
Previous Experience in Underwriting
Prior to her current position, Michelle worked as an Underwriting Assistant at Arch Insurance for one month in 2018. She gained experience in the underwriting field, which has contributed to her current role at AXIS Capital. Additionally, she served as a Lead Senior Processor at Pierce and Associates from 2013 to 2016, where she further developed her skills in processing and documentation.
Educational Background
Michelle studied at Gage Park High School, where she achieved her High School Diploma and was recognized as the Class Valedictorian. She then attended Aurora University, earning a Bachelor's degree in English Language and Literature from 2009 to 2013. Her educational background has provided her with strong communication skills, which are essential in her professional roles.
Administrative and Support Roles
Michelle has held various administrative and support roles throughout her career. She worked as an Administrative Assistant at Aurora University from 2011 to 2012 and as a Receptionist at Redbox for six months in 2013. Additionally, she interned as an Administrative Assistant at the Social Security Administration in 2010. These positions have equipped her with valuable organizational and customer service skills.
Early Career Experience
Michelle began her career as a Cashier at Sears Holdings Corporation from 2008 to 2009. She also worked as a Sales Associate at TCF Bank for six months in 2012. These early roles provided her with foundational experience in customer service and retail operations, contributing to her professional development.