Olga Levin
About Olga Levin
Olga Levin serves as the Head of Global Consumer Engagement at AXIS Capital, bringing extensive experience in marketing and communications from her previous roles at Allstate and CNA Insurance. She holds an MBA from DePaul University and has a strong background in digital user experience and customer journey mapping.
Current Role at AXIS Capital
Olga Levin serves as the Head of Global Consumer Engagement at AXIS Capital, a position she has held since 2022. In this role, she focuses on enhancing consumer engagement strategies on a global scale. Levin's expertise in digital user experience and omnichannel communications supports her efforts in improving customer interactions and satisfaction.
Previous Experience in Marketing and Communications
Prior to her current role, Levin held various positions in marketing and communications across several organizations. She worked at Allstate as the Director of Marketing and Communications for Allstate Business Insurance from 2017 to 2019. Before that, she spent significant time at CNA Insurance, where she held multiple roles, including Vice President of Brand, Advertising and Customer Experience, and Director of Marketing and Advertising.
Educational Background
Olga Levin has a solid educational foundation in business and communications. She earned her Master of Business Administration (MBA) from DePaul University - Charles H. Kellstadt Graduate School of Business. Additionally, she holds a Bachelor of Arts in Communications from the University of Wisconsin-Madison. Levin also completed the CNA Advanced Leadership Program at Northwestern University - Kellogg School of Management, receiving an Executive Program Certificate.
Expertise in Customer Experience
Levin specializes in customer journey mapping and customer experience evaluation. Her experience includes voice of customer measurement and change management, which are critical for understanding and improving customer interactions. She is skilled in both earned and paid media strategies, contributing to her comprehensive approach to marketing.
Leadership and Team Building Skills
Olga Levin has expertise in creating high-performing, cross-functional teams. Her leadership style emphasizes shared purpose, respect, and a positive work environment. This approach has been instrumental in her ability to drive successful marketing initiatives and enhance consumer engagement in her roles.