Shannon Jones
About Shannon Jones
Shannon Jones is a Senior Claims Administrator at AXIS Capital, where she has worked since 2018. She previously held positions in the mortgage and advertising sectors and holds a Bachelor of Business Administration in Marketing from Kennesaw State University.
Work at AXIS Capital
Shannon Jones has been employed at AXIS Capital as a Senior Claims Administrator since 2018. In this role, she engages in correspondence with other insurance companies, brokers, and insureds to gather claim information. She collaborates with adjusters and the finance department to support transactions and operational needs. Additionally, she facilitates weekly meetings focused on high threshold-breaching claims with upper management, ensuring effective communication and resolution of complex claims.
Previous Experience at MiLEND, Inc.
Prior to her current position, Shannon Jones worked at MiLEND, Inc. as a Senior Pipeline Manager and Mortgage Loan Officer from 2017 to 2018. In this role, she managed the mortgage loan pipeline and assisted clients in navigating the loan process. Her experience in this capacity contributed to her understanding of the financial services industry.
Education and Expertise
Shannon Jones earned a Bachelor of Business Administration in Marketing with a Minor in German Studies from Kennesaw State University, where she studied from 2012 to 2017. She also participated in a Semester Abroad program at Hochschule Flensburg in 2014, focusing on Business (Marketing) and German. This educational background has equipped her with valuable skills in marketing and communication.
Experience at The Center for Sustainable Journalism
Shannon Jones worked at The Center for Sustainable Journalism - Youth Today as an Advertising Account Manager and Circulation Marketing Associate from 2016 to 2017. In this role, she managed advertising accounts and contributed to circulation marketing efforts, enhancing her expertise in marketing and client relations.
Role at Hapag-Lloyd (America), Inc.
Before her tenure at The Center for Sustainable Journalism, Shannon Jones served as an Export Documentation Coordinator at Hapag-Lloyd (America), Inc. from 2015 to 2016. In this position, she was responsible for managing export documentation processes, which provided her with insights into logistics and international trade.