Stephen Ahern
About Stephen Ahern
Stephen Ahern serves as the End User Computing and VIP Support Manager at Axis Capital, where he has worked since 2017. He has held various IT support roles at companies such as Gap, HarperCollins Publishers, Expedia, and Investec.
Work at Axis Capital
Stephen Ahern has been serving as the End User Computing and VIP Support Manager at Axis Capital since 2017. He is based in Pembroke, Massachusetts, United States. In this role, he oversees the end user computing environment and provides support to high-profile clients within the organization. His responsibilities include managing technical support operations and ensuring efficient service delivery to meet user needs.
Previous Experience in IT Support
Before joining Axis Capital, Stephen Ahern held several positions in IT support. He worked as a European Desktop Support Technician at Gap from 2014 to 2015 in New York, New York. He also served as an IT Support Analyst at Harpercollins Publishers for 11 months in 2011 to 2012, also in New York. Additionally, he was employed as an EMEA Desktop Support Analyst at Expedia, Inc. from 2016 to 2017 in Seattle, Washington, and as a European Desktop and Project Support Technician at Investec for six months in London, United Kingdom, from 2015 to 2016.
Education and Expertise
While specific educational details are not provided, Stephen Ahern's extensive experience in IT support roles indicates a strong background in technology and customer service. His expertise encompasses end user computing, desktop support, and project management, which are critical in managing IT environments effectively.
Career Timeline
Stephen Ahern's career in IT support spans over a decade, with significant roles across various organizations. He began his career at Harpercollins Publishers in 2011, followed by positions at Investec, Gap, and Expedia, culminating in his current role at Axis Capital since 2017. This timeline reflects his progressive experience and adaptability in the IT support field.