Taher Quadri Syed
About Taher Quadri Syed
Taher Quadri Syed is an End User Support Specialist with a background in Electronics and Communication Engineering and Computer Systems Technician - Networking. He currently works at AXIS Capital in Halifax, Nova Scotia, and has experience in technical support, IT inventory management, and application development.
Work at Axis Capital
Taher Quadri Syed has been employed at AXIS Capital as an End User Support Specialist since 2021. In this role, he is responsible for providing technical support and assistance to end users. His work involves managing MacBooks through Jamf Pro and Apple Business Manager, ensuring that users have the necessary tools and support for their tasks. He collaborates in the planning, design, development, and deployment of new applications and enhancements to existing applications, contributing to the overall efficiency and effectiveness of the IT services provided.
Education and Expertise
Taher Quadri Syed holds a Bachelor of Technology (B.Tech.) in Electronics and Communication Engineering from Jawaharlal Nehru Technological University, where he studied from 2007 to 2011. He also earned a Post Graduate Diploma in Computer Systems Technician - Networking from Centennial College, completing his studies from 2013 to 2014. His educational background provides a solid foundation in both electronics and computer systems, equipping him with the skills necessary for his current role in IT support.
Previous Experience at Concentrix
Before joining AXIS Capital, Taher Quadri Syed worked as a Technical Support Specialist at Concentrix for Apple Inc. in 2017. His tenure lasted for two months in the Halifax, Canada Area. In this position, he provided technical assistance and support to Apple customers, further developing his skills in troubleshooting and customer service within the technology sector.
Technical Skills and Tools
Taher Quadri Syed is proficient in utilizing LANDesk for software installation and remote support. He has hands-on experience with proposal tools such as Proposify and Better Proposals. Additionally, he is experienced in racking hardware and network cabling in data rooms, which enhances his technical capabilities in managing IT infrastructure. His proficiency in managing IT inventory and ordering supplies as needed supports the operational efficiency of his team.