Aneudy Gutierrez
About Aneudy Gutierrez
Aneudy Gutierrez is a Technical Services Engineer Tier II at Axis Communications in Chelmsford, MA, with over five years of experience in the role. He has a background in telecommunications and system administration, having previously worked at Huawei Technologies and VIVA in the Dominican Republic.
Work at Axis Communications
Aneudy Gutierrez has been employed at Axis Communications as a Technical Services Engineer Tier II since 2019. He works in Chelmsford, MA, USA, where he has accumulated five years of experience in this role. His responsibilities include providing technical support and troubleshooting for various Axis products and services, ensuring customer satisfaction through effective problem resolution.
Previous Employment at Huawei Technologies
Before joining Axis Communications, Aneudy Gutierrez worked at Huawei Technologies as a VAS Engineer from 2014 to 2019. During his five years at Huawei, he focused on value-added services, enhancing telecommunications solutions in the Dominican Republic. His role involved managing and optimizing various services to improve customer experience.
Education and Qualifications
Aneudy Gutierrez earned an Associate's degree in Computer Systems Networking and Telecommunications from Instituto Tecnológico de Las Americas (ITLA) between 2008 and 2011. He furthered his education at Universidad Dominico-Americana (UNICDA), where he completed an Engineer's degree in System Engineering from 2011 to 2014. His educational background provides a solid foundation for his technical expertise.
Technical Skills and Expertise
Aneudy Gutierrez possesses strong analytical skills and a proven track record in customer-oriented troubleshooting and problem-solving. He has expertise in handling various VAS services, including Ring Back Tone (RBT), VMS, USSD, SMS, MMS, WAPGW, OCS, AAA, and IVR. Additionally, he has extensive experience with Cisco technologies, Oracle Databases, and server administration on both Microsoft and UNIX-based platforms.
Career History in Telecommunications
Aneudy Gutierrez has a diverse career in telecommunications, having previously worked as a VAS Engineer at VIVA - Estamos de tu lado from 2013 to 2014 and as a System Administrator at GTI Sistemas De Seguridad from 2011 to 2013, both in the Dominican Republic. His roles in these positions contributed to his development of technical skills and industry knowledge.