Anna Englund
About Anna Englund
Anna Englund is a Technical Content Coordinator at Axis Communications, where she has worked since 2019. She has a diverse career in technical communication and customer service, with previous roles at companies such as Nimco Controls AB, Nordea, Semcon, and Sony Mobile Communications.
Current Role at Axis Communications
Anna Englund serves as a Technical Content Coordinator at Axis Communications, a position she has held since 2019. In this role, she is responsible for creating and managing technical documentation and content that supports the company's products and services. Her work contributes to enhancing user understanding and engagement with Axis Communications' offerings.
Previous Experience in Technical Communication
Before joining Axis Communications, Anna Englund worked as a Technical Communicator at Semcon from 2013 to 2019. During her six years there, she developed technical documentation and communication strategies that improved information delivery. Prior to Semcon, she held the position of Teknik Informatör (Label Engineer) at Sony Mobile Communications from 2007 to 2013, where she focused on technical content related to product labeling.
Background in Customer Service and Telemarketing
Anna Englund has a diverse career history that includes significant experience in customer service and telemarketing. She worked at Nordea from 1991 to 1997 in various roles, including Kassa/Kundtjänst and Ansvarig för Telemarketing. These positions provided her with foundational skills in customer interaction and service management, which she later applied in her technical communication roles.
Education and Expertise in English
Anna Englund holds a Master of Arts degree in English, which she earned from Lund University between 1992 and 1997. This academic background has equipped her with strong language skills, enabling her to excel in technical writing and content coordination. Her expertise in English supports her ability to create clear and effective technical documentation.
Career Development and Project Leadership
Throughout her career, Anna Englund has demonstrated project leadership skills, complementing her technical writing capabilities. Her ability to lead projects has been evident in her roles at various organizations, where she has successfully managed documentation processes and contributed to team objectives. This blend of technical and leadership skills enhances her effectiveness in her current role.