Christopher Le Blanc
About Christopher Le Blanc
Christopher Le Blanc is a Technical Support Specialist - Tier 2 with extensive experience in video and audio conferencing technologies. He has worked for notable organizations such as Poly and Cambridge Health Alliance, and currently serves at Axis Communications, specializing in Video Resource Management and security solutions.
Current Role at Axis Communications
Christopher Le Blanc is currently employed at Axis Communications as a Technical Support Specialist - Tier 2. He has held this position since 2021, working in Chelmsford, Massachusetts. In this role, he focuses on providing technical support and solutions related to video and audio conferencing technologies.
Previous Experience in Technical Support
Before joining Axis Communications, Christopher worked at Poly as a Technical Support Specialist - Tier 2 from 2013 to 2021. His responsibilities included assisting customers with technical issues and ensuring the effective use of video collaboration tools. Additionally, he served as a Helpdesk Analyst II at Cambridge Health Alliance from 2012 to 2013, where he provided IT support to staff.
Educational Background and Certifications
Christopher studied at various institutions to enhance his technical skills. He achieved a Bachelor of Science in Facilities Management and Project Management from Wentworth Institute of Technology from 1995 to 1999. He also completed the Epic Ambulatory Training at Epic Systems in 2011 and holds a Net+ Certification from CompTia Network+. Furthermore, he is a CWNA - Certified Wireshark Network Analyst.
Expertise in Video and Audio Technologies
Christopher possesses expertise in several key areas within the video and audio conferencing field. He specializes in the RealPresence Platform, Universal Video Collaboration, Video Resource Management, and Firewall Traversal & Security. His experience includes managing Vortex products and working with SoundStructure products, contributing to high-quality solutions in video conferencing.
Career History and Roles
Christopher's career includes diverse roles in technical support and IT analysis. He worked as an Epic User Access & Security Analyst at Cambridge Health Alliance from 2008 to 2012. Earlier, he was a Packaging Design & Graphics Contractor at Procter & Gamble for a brief period in 2007. His cumulative experience spans over a decade in technical roles, emphasizing his commitment to the field.