David Pena
About David Pena
David Pena is a Technical Support Representative currently employed at Axis Communications and the Business Owner of Strong Maids Cleaning. He has a diverse background in various roles, including Human Resources Specialist at UPS and Technician at J&L Cable, and has pursued extensive education in Information Technology and Business Administration.
Work at Axis Communications
David Pena has been employed at Axis Communications as a Technical Support Representative since 2023. His role involves providing technical assistance and support for customers, ensuring that their needs are met effectively. This position is hybrid, allowing him to work both remotely and on-site, which enhances his ability to respond to customer inquiries and technical issues promptly.
Current Business Ownership
Since 2021, David Pena has been the Business Owner of Strong Maids Cleaning, operating in Massachusetts. His responsibilities include managing daily operations, overseeing staff, and ensuring customer satisfaction. This venture reflects his entrepreneurial spirit and commitment to providing quality cleaning services in the local community.
Previous Employment Experience
Prior to his current roles, David Pena worked at UPS as a Human Resources Specialist from 2018 to 2020. His experience also includes a position as a Technician at J&L Cable from 2017 to 2018 and as a Customer Service Representative at Walgreens from 2015 to 2016. Each of these roles contributed to his skill set in customer service and technical support.
Education and Training
David Pena studied Information Technology at CourseCareers, completing a training program in 2023. He is also pursuing a Bachelor of Science in Business Administration with a focus on IT Management at Western Governors University, expected to graduate in 2024. Additionally, he earned an Associate's degree in Business Transfer from Northern Essex Community College, completing his studies in 2020.