Jordan Hicks, Acp
About Jordan Hicks, Acp
Jordan Hicks is a Field Sales Engineer West at Axis Communications, with a background in Information Technology and extensive experience in customer support and IT systems management. He served in the United States Air Force and has held various IT roles, demonstrating expertise in classified networks and problem-solving skills.
Work at Axis
Currently, Jordan Hicks serves as a Field Sales Engineer West at Axis Communications, a position he has held since 2021. In this role, he is responsible for driving sales and providing technical support for Axis products and solutions across the western region of the United States. His responsibilities include engaging with customers to understand their needs, demonstrating product capabilities, and ensuring customer satisfaction. Hicks has developed a proven track record of effectiveness in customer support, contributing to the overall success of the sales team.
Education and Expertise
Jordan Hicks has a solid educational background in Information Technology and Business Administration. He studied at the Community College of the Air Force from 2013 to 2019, where he focused on Information Technology. He furthered his education at Western Governors University, achieving a Bachelor of Business Administration (BBA) from 2020 to 2023. Hicks possesses expertise in the architecture of classified networks and has extensive experience in managing IT systems, particularly within the Intelligence community.
Background
Hicks has a diverse professional background that includes significant experience in the military and private sectors. He served in the United States Air Force from 2013 to 2019 as a Cyber Systems Operations specialist, stationed at Ramstein Air Base in Germany. Following his military service, he worked as an Information Technology Consultant at Self Care from 2019 to 2021 in Olympia, Washington. He also held the position of IT Manager at Cascade Hardwood LLC from 2020 to 2021, where he managed IT operations.
Achievements
Jordan Hicks has demonstrated solid troubleshooting and problem-solving skills throughout his career, particularly in maintaining IT network operations. His work has involved extensive collaboration with diverse groups of professionals, enhancing his ability to adapt and communicate effectively in various environments. Hicks's proven effectiveness in customer support has been a key factor in his professional success, particularly in his current role at Axis Communications.