Rickard Hansson
About Rickard Hansson
Rickard Hansson is a Sales Engineer with expertise in designing solutions for Trio Attendant and Contact Center. He has a diverse background in various technical and sales roles across multiple countries and currently works at Axis Communications in Sweden.
Current Role at Axis Communications
Rickard Hansson has been employed at Axis Communications as a Sales Engineer since 2017. In this role, he focuses on designing solutions specifically for Trio Attendant and Contact Center. His responsibilities include developing system design recommendations and coordinating on-site proof of concept and trial installations. He has accumulated over seven years of experience in this position, contributing to the company's offerings in the communication technology sector.
Previous Experience in the Technology Sector
Rickard Hansson has a diverse background in the technology sector, having held various positions prior to his current role. He worked at Ingate Systems as a System Engineer from 2006 to 2008 in Sundbyberg, Stockholm, Sweden. He also served as Solution Responsible at Tele2 for six months in 2017, and as a Technical Sales Engineer at Tdc Song from 2000 to 2006 in Denmark and Western Australia. His experience spans multiple regions and roles, enhancing his expertise in the field.
Early Career and Technical Expertise
Rickard began his career in the technology field at Arla Foods, where he worked as an IT Technician for 11 months in 1999. He also held the position of Process Operator at Arla Foods from 1997 to 1999. His early roles provided him with foundational technical skills that he has built upon throughout his career. Additionally, he possesses knowledge about the majority of Voice and UC solutions available in the Swedish market.
Training and Knowledge Sharing
In addition to his engineering responsibilities, Rickard Hansson presents training seminars both on-site and through webinars. This aspect of his role allows him to share his expertise with others in the industry, contributing to the professional development of peers and clients. His ability to communicate complex technical concepts effectively is a key component of his work.
International Experience
Rickard's career includes significant international experience. He worked as a System Designer at Tdc from 2008 to 2017 in Dubai, United Arab Emirates, and spent time in New York, United States, as a Sales representative for IBM in 2000. This global exposure has enriched his understanding of diverse markets and customer needs.