Robert Marotte
About Robert Marotte
Robert Marotte is a Technical Service Engineer at Axis Communications, with a diverse background in IT support and technical roles spanning over two decades. His experience includes positions at various companies, where he developed strong troubleshooting skills and expertise in documentation.
Work at Axis Communications
Robert Marotte has been employed at Axis Communications as a Technical Service Engineer since 2020. His role involves providing technical support and solutions, focusing on customer satisfaction and efficient service delivery. He has accumulated four years of experience in this position, contributing to the company's reputation for high-quality technical services in Chelmsford, Massachusetts.
Previous Employment History
Before joining Axis Communications, Robert Marotte held various positions in the technology and retail sectors. He worked as a Desktop Support Specialist at Robert Half Technology for five months in 2013, and as a Retail Sales Associate at Walmart for two months in 2019. His experience also includes roles as an IT Support Technician at Kaplan Higher Education and a Help Desk Specialist at Morse Technologies.
Education and Technical Skills
Robert Marotte studied at Greater Lowell Technical School, where he focused on TV and Radio Repair, achieving a background in Electronics from 1975 to 1979. He possesses strong skills in troubleshooting and configuring both hardware and software, including printers. His expertise extends to operating system migration and installation, particularly from Windows XP to Windows 10.
Background in Technical Support
Robert has a diverse background in technical support roles, having worked as a Telephone Tech Support at Fantasy Entertainment and a Field Service Engineer at Fujitsu. His experience includes providing IT support at various organizations, such as the University of Massachusetts Lowell and ECCO USA, Inc., where he served as an IT Support Specialist for four years.