Shannon Reynolds
About Shannon Reynolds
Shannon Reynolds is an Inside Sales Account Manager at Axis Communications in Irving, Texas, where she has worked since 2020. She has a background in operations and management from the University of North Florida and is currently studying Politics of Sustainability and Environmental Ethics at the University of Florida.
Work at Axis Communications
Shannon Reynolds has served as an Inside Sales Account Manager at Axis Communications since 2020. Based in Irving, Texas, she has contributed to the company's sales efforts for four years. In her role, she actively participates in promotional sales activities and collaborates with various sales professionals, including Regional Sales Managers and Field Sales Engineers. Shannon is responsible for analyzing customer requirements and providing tailored product and solution recommendations to meet client needs.
Previous Experience at University of North Florida
Before joining Axis Communications, Shannon Reynolds held multiple positions at the University of North Florida. She worked as a Lead Operations Assistant from 2017 to 2018, where she was involved in various operational tasks. Additionally, she served as an Office Manager at the John A. Delaney Student Union from 2018 to 2020. Earlier in her career at the university, she was a Reservations Assistant from 2016 to 2017. These roles provided her with valuable experience in operations and customer service.
Education and Expertise
Shannon Reynolds earned her Bachelor of Arts in International Studies, focusing on International Relations and Politics, from the University of North Florida, completing her degree in 2018. She has also pursued further education at the University of Florida, studying Politics of Sustainability and Environmental Ethics and Politics since 2017. This educational background supports her analytical skills and understanding of customer requirements in her sales role.
Sales Skills and Tools Utilization
In her current position at Axis Communications, Shannon utilizes Salesforce to qualify and process all sales leads and inquiries. Her role involves qualifying and recruiting prospects into the Channel Partner Programs, demonstrating her proficiency in sales processes and customer relationship management. Shannon's ability to analyze customer needs allows her to provide effective product recommendations.