Ulrich Koch
About Ulrich Koch
Ulrich Koch serves as an Inside Sales Account Manager at Axis Communications, where he has worked since 2019. He specializes in developing customized solutions in home audio video, surveillance systems, and IT, while ensuring high customer satisfaction.
Work at Axis
Ulrich Koch has been employed at Axis Communications as an Inside Sales Account Manager since 2019. In this role, he specializes in developing customized solutions tailored to customer needs, particularly in the areas of home audio video, surveillance systems, and IT. His responsibilities include engaging with clients to understand their requirements and ensuring that the products offered meet their expectations. Koch's focus on customer satisfaction is a key aspect of his role at Axis.
Previous Experience at VEM GmbH
Before joining Axis Communications, Ulrich Koch worked at VEM GmbH as an Inside Sales Account Manager from 2014 to 2019. During his five years at VEM GmbH, he gained valuable experience in sales and customer relations. His role involved managing client accounts and providing solutions that aligned with customer needs, further enhancing his skills in maintaining high customer satisfaction.
Education and Expertise
Ulrich Koch studied at Deutsche Sporthochschule Köln and Universität zu Köln, where he focused on Germanistik und Sportwissenschaften. He achieved the Staatsexamen, which signifies a high level of proficiency in his field of study. This educational background contributes to his expertise in understanding customer needs and delivering effective solutions in his current role.
Customer Engagement and Satisfaction
Koch emphasizes the importance of maintaining high customer satisfaction in his work. He has extensive experience working with a diverse international customer base, which allows him to adapt solutions to meet various needs. His approach to customer engagement is centered around understanding specific requirements and ensuring that the products offered align with those needs.