Alexandru Traian Vasile
About Alexandru Traian Vasile
Alexandru Traian Vasile is a Customer Technician Support Engineer III currently employed at Axway and has been working as a Software Support Engineer at Microsoft since 2020. He has extensive experience in technical support, having previously worked at Ubisoft, Oracle, and SCC.
Work at Axway
Alexandru Traian Vasile has been employed at Axway as a Customer Technician Support Engineer III since 2019. In this role, he is responsible for providing technical support and solutions to customers, ensuring their needs are met effectively. His tenure at Axway spans five years, and he operates from Phoenix, Arizona, United States.
Current Role at Microsoft
Since 2020, Alexandru Traian Vasile has also been working at Microsoft as a Software Support Engineer. His role involves assisting customers with software-related issues and providing solutions to enhance user experience. He has been in this position for four years and is based in Redmond, Washington, United States.
Previous Experience at Oracle
Before his current roles, Alexandru Traian Vasile served as a Senior Technical Support Engineer at Oracle from 2013 to 2019. Over the course of six years, he provided advanced technical support and solutions to clients, contributing to the overall customer satisfaction within the organization. His work was based in Redwood Shores, California, United States.
Education and Expertise
Alexandru Traian Vasile studied at Universitatea „Alexandru Ioan Cuza” Din Iași, where he earned a Bachelor's degree in English and French from 2005 to 2008. He continued his education at the same institution, achieving a Master's degree in English Language and French from 2008 to 2010. His academic background supports his expertise in technical support and customer service.
Career Background at Ubisoft and SCC
Prior to his roles at Oracle and Axway, Alexandru Traian Vasile worked as a Support Analyst at Ubisoft from 2011 to 2013 for two years in Bois, Nouvelle-Aquitaine, France. He also gained experience as a Support Analyst at SCC from 2009 to 2011 in Birmingham, United Kingdom. These positions helped him develop strong analytical and problem-solving skills in customer support.