Amit Chakraborty
About Amit Chakraborty
Amit Chakraborty is the Director of Customer Success at Axway, where he has worked since 2021. He has a background in IT management and extensive experience in customer success, cloud services, and API management.
Work at Axway
Amit Chakraborty has been with Axway since 2016, initially serving as a Senior Program Manager for two years. He transitioned to the role of Regional Manager - Customer Success in 2018, where he focused on enhancing customer experiences through cloud services. In 2021, he advanced to the position of Director of Customer Success. In this role, he emphasizes strategic customer success initiatives, particularly in analytics and cloud migration.
Previous Experience at IBM
Before joining Axway, Amit Chakraborty worked at IBM as an Oracle Technical Consultant from 2005 to 2009. His tenure at IBM took place in the Greater Chicago Area, where he gained valuable experience in technical consulting, contributing to his expertise in IT management.
Experience at Google
Amit Chakraborty served as the Apigee Practice Lead for the Asia-Pacific region at Google from 2011 to 2016. During his five years in this role, he was responsible for leading initiatives related to API management, further developing his skills in cloud services and customer success.
Educational Background
Amit Chakraborty earned his MBA in IT Management from the S.P. Jain Institute of Management & Research, studying from 2009 to 2010. He also holds a Bachelor of Engineering in Electrical, Electronics, and Communications Engineering from the National Institute of Technology Durgapur, which he completed from 2001 to 2005.
Expertise in Cloud Services
Amit Chakraborty has a strategic focus on customer success through cloud services, with particular expertise in cloud migration and modernization programs. His work emphasizes API Management and Managed File Transfer, and he has played a key role in leading cloud infrastructure and application services initiatives.