Andreea Maria Copaceanu
About Andreea Maria Copaceanu
Andreea Maria Copaceanu is a Technical Support Engineer Level 3 at Axway, where she has worked since 2016. She holds a master's degree from Academia de Studii Economice din București and has previous experience as a business consultant and intern.
Work at Axway
Andreea Maria Copaceanu has been employed at Axway as a Technical Support Engineer Level 3 with French since 2016. In this role, she provides advanced technical support and solutions to clients, leveraging her expertise in software and systems. Her position involves troubleshooting complex issues and ensuring customer satisfaction through effective communication and problem resolution.
Education and Expertise
Andreea completed her undergraduate studies at Academia de Studii Economice din București from 2011 to 2014. She then pursued a master's degree at the same institution, studying from 2014 to 2016. This educational background has equipped her with a strong foundation in economic studies, which complements her technical skills in her current role.
Background
Before joining Axway, Andreea gained practical experience through an internship at BCR in 2014, where she worked for one month. She also held a position as a Business Consultant at TotalSoft in 2015 for five months, based in Bucharest, Romania. These roles provided her with insights into business operations and client management.
Professional Experience
Andreea's professional journey includes significant roles that have contributed to her development in the technical support and consulting fields. Her experience as a Business Consultant at TotalSoft involved engaging with clients to understand their needs and providing tailored solutions. This experience, combined with her current technical support role, highlights her ability to bridge technical knowledge with customer service.