Andreea Mihai
About Andreea Mihai
Andreea Mihai is a Technical Support Engineer at Axway in Bucureşti, România, where she has worked since 2021. She previously held positions at IBM as a Support Analyst and Analyst Support Junior, and she has a background in Informatics from Academia de Studii Economice din București.
Work at Axway
Andreea Mihai has been employed at Axway as a Technical Support Engineer since 2021. In this role, she provides technical assistance and support to clients, ensuring the effective use of Axway's software solutions. Her tenure at Axway has spanned three years, during which she has developed expertise in troubleshooting and resolving technical issues.
Previous Experience at IBM
Before joining Axway, Andreea Mihai worked at IBM in various support roles. She served as a Support Analyst from 2019 to 2021 for two years, where she was responsible for assisting clients with technical inquiries and issues. Additionally, she briefly held the position of Analyst Support Junior for two months in 2019, contributing to her foundational experience in technical support.
Education in Informatics
Andreea Mihai studied at Academia de Studii Economice din București, where she focused on Informatics. She completed her Licenta degree from 2017 to 2020, gaining knowledge in various aspects of computer science and information technology. This educational background has equipped her with the skills necessary for her career in technical support.
Advanced Studies in Data Management
Continuing her education, Andreea Mihai pursued further studies at Academia de Studii Economice din București from 2021 to 2023. She specialized in Modelarea datelor and Stocarea și administrarea bazelor de date, enhancing her understanding of data modeling and database management. This advanced knowledge supports her role in technical support, particularly in addressing client needs related to data systems.