Andrei Mercore
About Andrei Mercore
Andrei Mercore is a Customer Success Manager at Axway, where he has worked since 2018. He has a diverse background in customer service and operations, with previous roles at Hewlett-Packard, Oracle, Adobe, Huawei Technologies, and Vodafone.
Current Role at Axway
Andrei Mercore serves as a Customer Success Manager at Axway, a position he has held since 2018. He is based in Phoenix, Arizona, and has accumulated six years of experience in this role. His responsibilities include ensuring customer satisfaction and facilitating successful product adoption.
Previous Experience at Hewlett-Packard
Before joining Axway, Andrei worked at Hewlett-Packard as a Customer Services Analyst - Pricing Specialist from 2013 to 2015. This two-year role took place in San Jose, California, where he focused on pricing strategies and customer service operations.
Experience at Oracle
Andrei held the position of Service Delivery Manager at Oracle from 2017 to 2018. During this one-year tenure in Redwood Shores, California, he was responsible for overseeing service delivery processes and ensuring client needs were met effectively.
Educational Background
Andrei Mercore studied at Academia De Studii Economice Din București, where he earned a Master's degree in Commerce and Business from 2012 to 2014. He also holds a Bachelor's degree in Tourism and Commerce from Universitatea „Alexandru Ioan Cuza” Din Iași, which he completed from 2009 to 2012.
Career Path Prior to Axway
Prior to his current role, Andrei gained experience in various positions. He worked as a Sales Operations Analyst at Adobe from 2015 to 2016 in San Jose, California, and as an Internal Order Assurance - Fixed Connectivity at Vodafone from 2016 to 2017 in Berks, United Kingdom. Additionally, he began his career as a Customer Care Representative at Huawei Technologies from 2012 to 2013 in Shenzhen, China.