Bogdan Constantin
About Bogdan Constantin
Bogdan Constantin serves as the Director of Customer Support at Axway, a position he has held since 2016. He has extensive experience in technical support, having previously worked at Oracle and MIND CTI, and has held various roles at Axway since 2010.
Current Role at Axway
Bogdan Constantin serves as the Director of Customer Support at Axway, a position he has held since 2016. In this role, he oversees customer support operations, ensuring that clients receive effective assistance and solutions. His leadership contributes to the overall customer experience and satisfaction at Axway.
Previous Experience at Axway
Before becoming the Director of Customer Support, Bogdan held several positions at Axway. He worked as the Manager of Customer Support from 2012 to 2015, where he managed support teams and processes. Prior to that, he served as a Senior Technical Support Engineer from 2010 to 2011, focusing on resolving technical issues for clients.
Experience at Oracle
Bogdan Constantin worked at Oracle as a Senior Technical Support Engineer from 2007 to 2010. During his three years in this role, based in Bucharest, Romania, he provided technical support and solutions to customers, enhancing their experience with Oracle products.
Technical Support Background
Before his tenure at Oracle, Bogdan was employed at MIND CTI as a Technical Support Engineer from 2005 to 2007. In this position, he was responsible for assisting clients with technical inquiries and issues, which laid the foundation for his future roles in customer support.
Education and Qualifications
Bogdan Constantin studied at Iaşi, Al. I. Cuza University, where he earned a Bachelor’s degree in Economical Computer Sciences from 2000 to 2005. His education in economics and computer sciences provides a solid foundation for his career in technical support and customer service.