Corneliu Andrei Feleaga
About Corneliu Andrei Feleaga
Corneliu Andrei Feleaga is a Senior Customer Tech Support Engineer III at Axway, where he has worked since 2010. He has extensive experience in technical support, training, and system administration, with a focus on Managed File Transfer solutions and various operating systems.
Work at Axway
Corneliu Andrei Feleaga has been employed at Axway since 2010, currently holding the position of Senior Customer Tech Support Engineer III. His tenure at Axway spans 14 years, during which he has taken on various roles, including System Administrator, QA Team Leader, and Managed Services Team Leader. His experience in these positions has contributed to his extensive knowledge of Axway products and customer support processes.
Technical Training and Support
In his current role, Feleaga trains new colleagues on Managed File Transfer (MFT) Axway products, basic Linux, networking, and file transfer protocols. He plays a critical role in onboarding new staff, ensuring they are equipped with the necessary skills to support customers effectively. His training efforts contribute to a knowledgeable support team capable of addressing diverse technical challenges.
Customer Liaison and Problem Solving
Feleaga acts as a liaison between customers and the Research and Development (R&D) team. He assists in replicating customer environments to facilitate problem-solving. His involvement in this capacity helps bridge the gap between customer needs and product capabilities, ensuring that issues are addressed efficiently and effectively.
Technical Expertise and Protocols
Feleaga possesses extensive experience with various protocols, including FTP, FTPS, SFTP, EDIINT, PeSIT, SWIFT, HTTPS, SMTP, and POP3. He provides advanced technical support for Managed File Transfer solutions such as Transfer Interpel, Gateway, Transfer CFT, Secure Relay, and Passport. His technical expertise is essential for resolving complex issues and ensuring customer satisfaction.
Operating Systems and Scripting Skills
Feleaga is skilled in multiple operating systems, including Windows and various Unix/Linux distributions such as Debian, RHEL/Centos, Solaris, AIX, and HP-UX. He is also proficient in VMware ESX and Xen Server. His capabilities extend to implementing Windows and Unix scripting, as well as performing cluster installations and migrations, which are critical for maintaining robust IT infrastructures.