Dana Buchanan
About Dana Buchanan
Dana Buchanan is a Senior Requirements Analyst III with extensive experience in software application architecture and user experience analysis. She has worked at various companies, including Enghouse Interactive and Axway, and holds two Bachelor's degrees from the University of Arizona in Management Information Systems and Operations Management.
Current Role at Axway
Dana Buchanan serves as a Senior Requirements Analyst III at Axway, a position held since 2015. In this role, Dana is responsible for analyzing and defining requirements to support software development projects. The work is conducted in Scottsdale, AZ, and involves collaboration with various stakeholders to ensure that project specifications meet business needs.
Experience at Enghouse Interactive
Dana has been with Enghouse Interactive since 2006, currently holding the title of Senior Software Application Solution Architect. This role has been maintained for 18 years, during which Dana has contributed to the design and implementation of software solutions. Prior to this position, Dana worked as a Senior Systems Analyst at Enghouse Interactive from 2002 to 2006.
Professional Background
Dana's career includes significant experience in various roles within the technology sector. After earning a Bachelor's degree in Management Information Systems from the University of Arizona, Dana began working as a Consultant at Integrated Information Solutions - IIS from 1997 to 1999. Following this, Dana advanced to the role of Senior Software Developer at the same company from 1999 to 2002.
Educational Qualifications
Dana Buchanan obtained two Bachelor's degrees from the University of Arizona, both completed between 1993 and 1997. The first degree was in Management Information Systems, and the second was in Operations Management. This educational background has provided a foundation for Dana's career in technology and software development.
Current Role at LiveOps Agent Services
Since 2015, Dana has also been working as a User Experience Analyst at LiveOps Agent Services. In this role, Dana focuses on enhancing user experience through research and analysis, ensuring that the services provided meet user needs effectively. This position has been held for 9 years.