Dee Carraher
About Dee Carraher
Dee Carraher serves as the Vice President of Digital Success & Global Presales at Axway, where he has worked since 2014. He specializes in developing customer success teams and has extensive experience in leading multicultural teams across various roles in the technology sector.
Work at Axway
Dee Carraher has served as Vice President of Digital Success & Global Presales at Axway since 2014. In this role, she focuses on developing customer success teams that align business strategies with customer outcomes. Her responsibilities span across two locations, Phoenix, Arizona, and Paris, France, allowing her to manage a diverse team and drive digital success initiatives. Carraher's leadership emphasizes the importance of customer-centric approaches in achieving organizational goals.
Previous Experience at IBM
Before joining Axway, Dee Carraher worked at IBM from 2010 to 2014 as the Global Leader for Business and Integration Solutions. During her four years at IBM, she contributed to the development and execution of strategies aimed at enhancing business integration and customer engagement. Her experience at IBM laid a strong foundation for her subsequent roles in customer success and presales.
Career at Sun Microsystems and Sterling Commerce
Dee Carraher's career includes significant roles at Sun Microsystems/Seebeyond and Sterling Commerce. At Sun Microsystems, she worked as a Senior Solution Architect on various teams from 1998 to 2005. Following this, she served as Global Director of Presales & POC Team at Sterling Commerce from 2005 to 2010. These positions allowed her to develop expertise in leading multicultural teams and implementing customer-focused solutions.
Education and Expertise
Dee Carraher earned a Bachelor of Science degree in Computer Engineering from The University of Alabama. Her educational background provides a technical foundation that supports her leadership in digital success and customer advocacy. Carraher's expertise lies in building customer-centric teams and strategies that enhance customer engagement and success.
Focus on Customer Advocacy
Dee Carraher is passionate about building advocacy and championing customer-centric teams. Her focus on aligning business strategies with customer outcomes reflects her commitment to enhancing customer experiences. This approach is integral to her roles in digital success and presales, where she leads initiatives that prioritize customer needs and drive organizational success.