Elitsa T.
About Elitsa T.
Elitsa T. is a Customer Technical Support Engineer at Axway, where she has worked since 2021. She has a strong academic background in Telecommunications Engineering, holding both a Bachelor's and a Master's degree from the Technical University of Sofia.
Work at Axway
Elitsa T. has been employed at Axway since 2021 as a Customer Technical Support Engineer. In this role, she provides technical assistance and support to customers, ensuring their needs are met efficiently. Prior to her current position, she worked at Axway as a Customer Technical Support Dispatcher from 2020 to 2021. This experience has contributed to her understanding of customer requirements and technical challenges within the company.
Education and Expertise
Elitsa T. holds a Master's degree in Telecommunications Engineering from the Technical University of Sofia, which she completed from 2018 to 2020. She also earned a Bachelor's degree in the same field from the same institution, studying from 2014 to 2018. Additionally, she studied at AGH University of Krakow for 11 months in 2019 and at Università degli Studi del Sannio-Benevento for 11 months in 2018, both focusing on Telecommunications Engineering.
Background
Elitsa T. began her career as an Intern at VIVACOM in 2017, where she gained initial experience in the telecommunications sector. Following her internship, she transitioned to academia, serving as an Assistant Professor at the Technical University of Sofia from 2020 to 2021. This role allowed her to engage with students and contribute to the educational field before returning to the industry at Axway.
Professional Experience
Elitsa T. has accumulated diverse experience in the telecommunications industry. Her roles have included technical support and dispatching at Axway, as well as an academic position at the Technical University of Sofia. This combination of practical and theoretical knowledge has equipped her with a comprehensive understanding of telecommunications and customer support.