Ho Hong Tan
About Ho Hong Tan
Ho Hong Tan serves as the Customer Success Director at Axway, a position he has held since 2022. With a career at Axway spanning over a decade, he has also worked as a Senior Consultant and Customer Success Manager, contributing to various roles since 2006.
Work at Axway
Ho Hong Tan has held multiple roles at Axway, contributing to the company's customer success initiatives. He began his tenure as a Senior Consultant from 2006 to 2010. After a brief period, he returned to Axway in 2014, where he worked as a Senior Consultant until 2018. Following this, he transitioned to the role of Customer Success Manager, serving from 2018 to 2022. In 2022, he was promoted to Customer Success Director, a position he has held for two years.
Education and Expertise
While specific educational details are not provided, Ho Hong Tan's career trajectory indicates a strong foundation in business analysis and customer success management. His expertise spans over 15 years in the technology and consulting sectors, with a focus on enhancing customer satisfaction and driving business outcomes.
Background
Before joining Axway, Ho Hong Tan worked at Singapore Airlines as a Principal Business Analyst from 2004 to 2006. This role involved analyzing business processes and contributing to operational improvements. His experience at a major airline likely provided him with valuable insights into customer service and operational efficiency.
Achievements
Ho Hong Tan has demonstrated a consistent career progression within Axway, moving from technical consulting roles to leadership positions in customer success. His work has involved direct engagement with clients, ensuring that their needs are met and that they derive maximum value from Axway's solutions.