Kalpana Rangachari
About Kalpana Rangachari
Kalpana Rangachari is a Senior Customer Tech Support Engineer at Axway, where she has worked since 2019. She has held various roles in technology and project management, including positions at JDA Software, Dell EMC, and Arizona State University.
Work at Axway
Kalpana Rangachari has been employed at Axway as a Senior Customer Tech Support Engineer since 2019. In this role, she provides technical support and solutions to customers, ensuring their needs are met effectively. Her experience in customer support and technical troubleshooting contributes to the overall success of the team.
Previous Experience in Tech Support and Management
Prior to her current position, Kalpana worked at JDA Software as a Team Lead from 2013 to 2015 in Bengaluru, India. She also served as a Technical Project Manager at ASU Decision Theater Network for seven months in 2018 to 2019 in Arizona, USA. Additionally, she held the role of Principal Software Quality Assurance Engineer at Dell EMC from 2016 to 2018 in Bangalore, India.
Education and Expertise
Kalpana obtained her Bachelor’s Degree in Electrical and Electronics Engineering from Vellore Institute of Technology, studying from 1996 to 2000. She furthered her education at Arizona State University - W. P. Carey School of Business, where she earned a Master of Science in Management Information Systems from 2018 to 2019.
Leadership and Involvement in Student Organizations
Kalpana served as Director of Engagement on the MSIM Student Leadership Board at Arizona State University from 2018 to 2019. She acted as a Student Ambassador for the MSIM program, promoting student engagement and collaboration. She is also a member of Beta Gamma Sigma, an International Business Honors Society, and was recognized as an Outstanding Graduate Student Finalist during her MSIM program.