Karsten Mengers
About Karsten Mengers
Karsten Mengers is a Principal Customer Success Manager at Axway, where he has worked since 2018. Previously, he served as a Customer Success Manager at Microsoft in Redmond, Washington, from 2014 to 2016.
Work at Axway
Karsten Mengers has been serving as a Principal Customer Success Manager at Axway since 2018. In this role, he focuses on ensuring customer satisfaction and success, leveraging his extensive experience in customer relationship management. His responsibilities include guiding clients through the implementation of Axway's solutions and ensuring they achieve their desired outcomes.
Previous Experience at Microsoft
Before joining Axway, Karsten Mengers worked at Microsoft as a Customer Success Manager for the EMEA region from 2014 to 2016. During his two years in Redmond, Washington, he was involved in managing customer relationships and driving customer engagement strategies to enhance product adoption and satisfaction.
Professional Background
Karsten Mengers has built a career in customer success management, with a focus on enhancing client experiences and outcomes. His work at both Microsoft and Axway reflects a commitment to understanding customer needs and delivering solutions that align with their goals.
Customer Success Expertise
With several years of experience in customer success roles, Karsten Mengers possesses expertise in managing customer relationships and driving product adoption. His background in both Microsoft and Axway has equipped him with the skills necessary to navigate complex customer environments and deliver effective solutions.