Khalid Machit
About Khalid Machit
Khalid Machit is an Avaya Specialized Engineer with extensive experience in implementing and managing Avaya solutions across various international locations. He has worked for notable companies such as DCI and Axway, leading significant projects including the upgrade to Avaya Aura Release 7.
Work at Axway
Khalid Machit has been employed at Axway as an Avaya Specialized Engineer since 2017. His role involves overseeing the integration of Avaya Aura solutions across various international offices, including locations in the USA, Netherlands, Germany, Belgium, Romania, Bulgaria, India, Australia, Singapore, and Brazil. He has managed the rollout of several Avaya call centers in Sofia, Bucharest, and Noida, supporting approximately 200 agents. His responsibilities include the installation, setup, administration, troubleshooting, and updating of Avaya Virtual Platform and Avaya Converged Platform.
Previous Experience at DCI
Before joining Axway, Khalid Machit worked at DCI as an Avaya Specialized Engineer from 2009 to 2017. During his eight years at DCI, he led a significant upgrade project from Midsize Enterprise release 6 to Avaya Aura Release 7, which included implementing self-signed certificates. His experience at DCI contributed to his expertise in managing complex Avaya systems and solutions.
Technical Skills and Expertise
Khalid Machit possesses extensive technical skills in various Avaya systems. He is experienced in managing VM System Manager, VM Session Manager & Branch Session Manager, VM Breeze & Presence Snap-in, and VM Utilities Server. His expertise includes handling VM Communication Manager Duplex / Ess / Lsp, VM Communication Manager Messaging, VM AES, and VM Media Server. He is proficient in deploying Avaya Aura Contact Center High Availability and Avaya Call Recorder High Availability solutions.
Education and Training
Khalid Machit studied at aforp asniere, where he achieved a degree in Ingénierie des télécommunications from 1996 to 1998. This educational background provided him with foundational knowledge and skills in telecommunications engineering, which he has applied throughout his career in the Avaya systems domain.
Early Career at JP TECHNOLOGIES
Khalid Machit began his career as an Avaya Specialized Technician at JP TECHNOLOGIES, where he worked from 2002 to 2004. This two-year experience allowed him to develop essential skills and knowledge in Avaya technologies, setting the stage for his future roles in the field.