Madalina Ionita
About Madalina Ionita
Madalina Ionita is a Manager of Customer Support at Axway, where she has worked since 2015. She previously held positions as a Software Engineer and Team Lead in Technical Support at the same company, accumulating over a decade of experience in various roles.
Current Role in Customer Support
Madalina Ionita currently holds the position of Manager Customer Support at Axway. She has been in this role since 2015, contributing to the company's customer service strategies and operations for nine years. Her responsibilities include overseeing customer support teams, ensuring high-quality service delivery, and enhancing customer satisfaction.
Previous Experience at Axway
Prior to her current role, Madalina Ionita worked at Axway in various capacities. She served as a Team Lead for Technical Support from 2012 to 2014, where she managed support operations in Phoenix, Arizona. Before that, she was a Software Engineer at Axway from 2006 to 2011, gaining valuable technical expertise and experience in software development.
Education Background
Madalina Ionita studied at Academia de Studii Economice din București. This educational background provided her with foundational knowledge in economic studies, which supports her professional roles in customer support and technical management.