Maheshwaran Sadasivam
About Maheshwaran Sadasivam
Maheshwaran Sadasivam is a Senior Customer Tech Support Engineer II at Axway Inc., with extensive experience in IT and software development. He holds a Master of Science in Industrial Engineering from Arizona State University and has worked in various technical roles across multiple organizations since 2006.
Work at Axway
Maheshwaran Sadasivam currently holds the position of Senior Customer Tech Support Engineer II at Axway Inc., a role he has occupied since 2022. Prior to this, he served as Senior Customer Tech Support Engineer I from 2018 to 2022 and as a Technical Consultant from 2010 to 2016. His tenure at Axway spans over a decade, during which he has developed expertise in Managed File Transfer (MFT) applications and ITIL practices. His responsibilities include directing MFT operations and providing technical support to customers.
Education and Expertise
Maheshwaran Sadasivam earned a Master of Science in Industrial Engineering from Arizona State University, where he studied from 2007 to 2010. He also holds a Bachelor's degree in Mechatronics Engineering from Anna University, completed between 2002 and 2006. His educational background supports his strong technical expertise in ITIL practices, product/software development, and MFT applications.
Background
Before joining Axway, Maheshwaran worked as an Implementation Consultant at Orion Health from 2016 to 2018. He began his career as a Programmer Analyst at Cognizant Technology Solutions from 2006 to 2007. His work experience encompasses various roles in the IT industry, particularly in healthcare, supply chain, and IT consulting, where he has dealt with complex systems under extreme loads.
Technical Skills and Knowledge
Maheshwaran possesses a strong technical skill set, including proficiency in using applications such as Axway Tumbleweed Secure Transport, Axway Gateway Interchange, and Axway Gateway API. He is knowledgeable in various technologies, including FTP, SFTP, HTTP/S, PGP, and SSH Key Authentication. His experience extends to multiple operating systems, including MS Windows, Red Hat/SUSE Linux, Mac OS, and AIX, as well as databases such as MS SQL, MySQL, DB2, PostGRES, and Oracle.
Professional Standards and Frameworks
Maheshwaran is familiar with several process knowledge frameworks, including IIBA, ITIL processes, CMMI, and HIPAA standards. His understanding of these frameworks enhances his ability to implement best practices in IT service management and software development, contributing to his effectiveness in technical support and consulting roles.