Marius S.
About Marius S.
Marius S. is a Senior Tech Support Engineer at Axway, specializing in secure file transfer protocols and advanced troubleshooting. He has a background in IT customer service and network operations, with previous roles at Accenture and Conectys.
Work at Axway
Marius S. has been employed at Axway since 2019 as a Senior Tech Support Engineer. In this role, he specializes in configuring secure file transfer protocols, including SFTP, FTPS, HTTPS, PeSIT with TLS, OFTP, SwiftNET, and EDIINT (AS1, AS2, AS3) across various client/server setups. His responsibilities include advanced troubleshooting for high business impact issues related to file transfers, product compatibility, and infrastructure. Marius also manages certificate and key management processes to ensure secure file transfers.
Previous Experience at Accenture
Before joining Axway, Marius S. worked at Accenture as an IT Customer Service Associate from 2014 to 2015 for a duration of 10 months in Bucharest, Romania. In this position, he gained experience in customer service within the IT sector, which contributed to his technical support skills.
Experience at Conectys
Marius S. served as a NOC Team Leader at Conectys from 2015 to 2019, where he worked for four years in Bucharest, Romania. In this role, he was responsible for overseeing network operations and leading a team. His experience included advanced troubleshooting for issues that had significant business impacts, particularly concerning file transfers and product compatibility.
Education and Expertise
Marius S. studied at Academia de Studii Economice din București from 2007 to 2011, completing a four-year program. His educational background provides a foundation for his technical expertise in IT support and file transfer protocols, enhancing his ability to optimize performance and efficiency in his current role.
Knowledge Management Contributions
In his current position at Axway, Marius S. is responsible for creating knowledge base articles aimed at internal training purposes. This task involves documenting processes and solutions to enhance team knowledge and improve service delivery.