Martin Stoynev
About Martin Stoynev
Martin Stoynev is a Customer Technical Support Engineer I at Axway, where he has worked since 2022. He has a background in technical support and telecommunications, having previously worked at IBM and Tek Experts.
Work at Axway
Martin Stoynev has been employed at Axway as a Customer Technical Support Engineer I since 2022. His role involves providing technical support to customers, addressing their inquiries, and resolving issues related to Axway's products and services. He is based in Sofia, Sofia City, Bulgaria, and has been in this position for two years.
Previous Experience at IBM
Before joining Axway, Martin Stoynev worked at IBM as a Remote Technical Support professional from 2019 to 2022. During his three-year tenure, he was responsible for assisting clients with technical issues, ensuring effective communication, and delivering solutions to enhance customer satisfaction.
Experience at Tek Experts
Martin Stoynev also gained experience as an Azure Support Engineer at Tek Experts from 2018 to 2019. In this role, he provided support for Azure-related queries and technical issues, contributing to the overall customer experience during his nine-month employment.
Education at Technical University of Sofia
Martin Stoynev has been studying at the Technical University of Sofia since 2015. His educational pursuits are focused on enhancing his technical knowledge and skills in the field of technology, which supports his career in technical support.
Background in Telecommunications
Martin Stoynev studied Computer Systems Networking and Telecommunications at the Technology School Electronic Systems (TUES), which is associated with the Technical University of Sofia. He completed this program from 2010 to 2015, laying a foundation for his career in technical support and networking.