Pavel Yonov
About Pavel Yonov
Pavel Yonov is a Technical Support Engineer II with extensive experience in technical support and operations. He has worked at various companies, including Hewlett-Packard, BTC, Micro Focus, and Axway, and has a background in Computer Systems Networking and Telecommunications.
Current Role at Axway
Pavel Yonov serves as a Technical Support Engineer II at Axway, a position he has held since 2015. In this role, he is responsible for providing technical support and solutions to clients, ensuring the effective operation of Axway's software products. His extensive experience in technical support allows him to address complex issues efficiently, contributing to customer satisfaction and operational success.
Previous Experience at Hewlett-Packard
Pavel Yonov has a significant history with Hewlett-Packard, where he worked in various roles. From 2009 to 2013, he served as a Data Protection Technical Support Engineer, focusing on safeguarding client data and addressing technical inquiries. Prior to that, he worked in Identity and Access Management and PKI, DCS Security Services from 2013 to 2015, where he contributed to security protocols and identity management solutions.
Experience at Micro Focus
Since 2018, Pavel Yonov has been employed at Micro Focus as a SaaS ALM Operations Engineer. In this capacity, he engages in the management and support of software as a service applications, ensuring their reliability and performance. His role involves collaboration with cross-functional teams to enhance service delivery and operational efficiency.
Early Career at BTC
Pavel Yonov began his career at BTC, where he worked as a Technical Support Representative from 2007 to 2008. In this role, he provided assistance to customers, resolving technical issues and ensuring a positive user experience. This early experience laid the foundation for his subsequent roles in technical support and engineering.
Education and Training
Pavel Yonov studied Computer Systems Networking and Telecommunications at Delta College Bulgaria from 2006 to 2012, achieving a professional qualification. He also attended the Professional High School for Building Architecture and Geodesy 'Nikola Fichev' from 2000 to 2005, where he completed his secondary education. His educational background supports his technical expertise in networking and telecommunications.