Philippe Arnaud
About Philippe Arnaud
Philippe Arnaud is a Support Manager at Axway, where he has worked since 2015, overseeing support for various automation solutions. He has extensive experience in technical support management, having previously held positions at Progress Software, Systar, and Sogeti.
Work at Axway
Philippe Arnaud has been serving as Support Manager at Axway since 2015. In this role, he manages support for the company's specialized business lines, which include Automator, OmniVision, and WideVision for Automation. His responsibilities encompass overseeing the technical support operations to ensure effective service delivery to clients. Arnaud's tenure at Axway has spanned over 8 years, during which he has contributed to the enhancement of support processes within the organization.
Previous Experience in Technical Management
Before joining Axway, Philippe Arnaud held several significant positions in the technology sector. He worked at Progress Software as European Technical Manager from 1992 to 1999, where he managed technical support operations across Europe for 7 years. Following this role, he served as Corporate Support Manager at Systar from 1999 to 2014 for 15 years, further developing his expertise in customer support and technical management. Additionally, he worked as Product Support Leader at Sogeti from 1984 to 1988.
Education and Expertise
Philippe Arnaud studied at FACO Paris, where he achieved a Doctorate in Economic Sciences from 1975 to 1981. This educational background has provided him with a strong foundation in economic principles, which complements his extensive experience in technical support and management. His academic qualifications support his role in overseeing complex support operations within the technology sector.
Background in Corporate Support
Arnaud's career in corporate support spans several decades, beginning with his role as Product Support Leader at Sogeti in Paris from 1984 to 1988. He then transitioned to Systar, where he spent 15 years as Corporate Support Manager. His extensive experience in managing support teams and operations has equipped him with the skills necessary to lead support initiatives effectively at Axway.
Location and Work Environment
Philippe Arnaud works in La Defense, a prominent business district in Paris known for its modern architecture and corporate offices. This location is significant in the business landscape of France, providing a dynamic environment for technology and support operations. His position in this area reflects the importance of Axway's services in the corporate sector.